REVIEW · ZURICH

Zurich Open-top Tour and Chocolate and Cheese Countryside

★ 3.5 · 11 reviews From $123 Operated by Keytours SA · Bookable on GetYourGuide
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Zurich’s city sights and Appenzell’s food traditions make an appealing pair. You begin with an open-top bus ride past the Swiss National Museum, Rietberg Museum, Lake Zurich, parks, museums, and historic squares, then head east for chocolate, cheese, and a small town of frescoed buildings.

I like the easy one-day format and the chance to see two very different sides of Switzerland without arranging several trains. I also like the food stops, especially the Chocolarium’s chocolate visit and the Appenzeller cheese experience. The main drawback is the tour’s light guiding. The English-speaking driver handles the day, but a separate guide is not included, and one visitor had trouble knowing where to get off.

Key points at a glance

  • Zurich from an open-top bus: See the Swiss National Museum, Rietberg Museum, Lake Zurich, parks, and central sights without a long walking route.
  • Maestrani’s Chocolarium: Allow 75 minutes for the chocolate visit, tasting, shopping, and photos.
  • Appenzeller Schaukäserei: Spend 45 minutes learning about and tasting Appenzeller cheese, though cheese production is not part of this visit.
  • Appenzell village: Enjoy one hour among cobbled streets, painted façades, cafés, and the Landsgemeindeplatz.
  • Long but efficient day: The full trip lasts nine hours, including about three hours on the bus between stops and Zurich.
  • Important service detail: The driver speaks English, but there is no separate guide, so listen carefully to instructions at each stop.

A city-to-country day from Zurich Central Bus Station

Zurich Open-top Tour and Chocolate and Cheese Countryside - A city-to-country day from Zurich Central Bus Station

The tour starts at Zurich Central Bus Station Sihlquai. Look for the Swisstours bus and go directly to the driver or the company office. This detail matters because the meeting point is a busy transport area, and one poor experience came from confusion about where the bus was and how to board.

From the station, the day begins with a Zurich sightseeing loop. The open-top bus passes the Swiss National Museum, the Rietberg Museum, Lake Zurich, parks, museums, and historic squares. You are not getting a full walking tour of each sight. Instead, this is a broad first look at the city, useful if you have limited time or want to rest your feet.

The city portion works best as an introduction. You can take in Zurich’s banking district, public spaces, and waterfront without spending the morning navigating trams and streets. The tradeoff is depth. Since the city tour is conducted from the bus, you should not expect long visits inside the museums or extended time at the lake.

More Chocolate and Cheese Tastings in Switzerland

What the open-top Zurich tour really offers

Zurich Open-top Tour and Chocolate and Cheese Countryside - What the open-top Zurich tour really offers

The open-top bus gives you a wider view than a standard coach. You can look across the streets, spot building details, and take photographs without being limited to a small window. The route includes several of Zurich’s most recognizable areas, so it helps you build a mental map before heading into the countryside.

The Swiss National Museum is included as a bus-tour stop, not as an interior museum visit. The same applies to the Rietberg Museum. You pass these sights and learn where they are in the city, but the schedule does not provide time to explore their galleries.

Lake Zurich adds a change of scenery. It is a useful reminder that Zurich is not only banks and business offices. Parks and historic squares add more variety to the route. If you have just arrived in Switzerland, this opening section gives you a quick sense of the city’s scale and character.

The guiding can be the weak spot. The activity information identifies the driver as English-speaking and says that a separate guide is not included. One person gave the guide strong praise, so the quality of the live commentary may depend on the individual leading your departure. I would pay close attention when the driver explains stops, return times, and boarding points.

The 80-minute ride into eastern Switzerland

Zurich Open-top Tour and Chocolate and Cheese Countryside - The 80-minute ride into eastern Switzerland

After the Zurich circuit, the bus travels for about 80 minutes toward Maestrani’s Chocolarium. This is a substantial ride, but it is also what makes the day possible. You get from Switzerland’s largest city to the countryside without changing trains or planning a rural route yourself.

The long coach section means you should judge the day as a sightseeing transfer plus several short visits, not as a slow village tour. You will spend a good amount of time seated. In return, you see places that would require separate transport arrangements if you planned them independently.

The bus is air-conditioned. The tour returns to the same Zurich Central Bus Station at the end, after another 75-minute ride from Appenzell. That return arrangement is helpful if you are staying in Zurich and want a simple end to a full day.

Maestrani’s Chocolarium in 75 minutes

Zurich Open-top Tour and Chocolate and Cheese Countryside - Maestrani’s Chocolarium in 75 minutes

Maestrani’s Chocolarium is the first major countryside stop. You have 75 minutes for a visit, photos, sightseeing, and shopping. The attraction focuses on how Swiss chocolate is made and gives you the chance to taste chocolate products.

This is not just a quick shop stop. The visit offers some context about chocolate production before you sample the finished product. For many people, it will be the most immediately enjoyable part of the day, particularly if you like food displays, sweets, and edible souvenirs.

The 75-minute allowance is useful because you can do more than rush through a tasting. You can look around, try different chocolate delights, and consider what to buy. The tour price includes entry to the Chocolarium, though lunch and any extra purchases are not included.

Keep your expectations clear. The attraction is a chocolate experience, not a lesson in Swiss food culture as a whole. It gives the day a sweet focus before the cheese visit later on.

Appenzeller cheese in a 45-minute visit

Zurich Open-top Tour and Chocolate and Cheese Countryside - Appenzeller cheese in a 45-minute visit

A 30-minute bus ride brings you to the Appenzeller Schaukäserei, or Appenzeller cheese factory. The stop lasts about 45 minutes and includes a visit, photographs, and an introduction to traditional Appenzeller cheese.

The information for this activity specifically notes that cheese production is not included. You may learn about the product and taste different varieties, but do not book this expecting to watch the full cheese-making process from start to finish.

That distinction is important for food-focused visitors. The stop still gives you a direct connection to one of Switzerland’s best-known regional foods, and the tasting adds a second flavor to the day. After chocolate, the stronger, savory character of Appenzeller cheese creates a good contrast.

The short timing keeps the whole excursion moving, but it also limits the depth of the visit. You will have enough time for a focused stop, not an extended factory tour. If your main goal is detailed cheese production, this activity may feel brief.

One hour among Appenzell’s painted façades

From the cheese factory, it is about 15 minutes to Appenzell village. You get one hour of free time here, which is the most independent part of the tour.

Appenzell is known for cobbled streets, colorful buildings decorated with frescoes, cozy cafés, and traditional Swiss character. You can walk through the center, take photographs, look at the façades, and settle into the village atmosphere before the return journey.

The Landsgemeindeplatz is one of the key places to see. It is associated with the annual open-air assembly, a distinctive local tradition in which civic business takes place in public. Even with only an hour, the square gives your visit a clear focal point.

The surrounding Appenzell Alps add the wider setting, though this tour does not include a hike. You are visiting for the village and scenery, not for a walking excursion in the hills. If you want trail time, you would need a separate plan.

Sunday visitors need to take special note: the shops in Appenzell are closed on Sunday. You can still walk the streets and take photographs, but shopping and some café options may be limited. This is not necessarily a bad thing. A quiet Sunday can make the village feel more restful, but it changes the purpose of the stop.

The free-time arrangement gives you some freedom, but it also means you are responsible for watching the clock. There is no separate guide assigned to lead you through the village. Return to the bus at the stated time, and make sure you know exactly where to meet it.

How the timing shapes your day

Zurich Open-top Tour and Chocolate and Cheese Countryside - How the timing shapes your day

The schedule is carefully packed:

  • Zurich sightseeing by open-top bus
  • About 80 minutes to the Chocolarium
  • 75 minutes at the chocolate attraction
  • About 30 minutes to the cheese factory
  • 45 minutes at the Appenzeller Schaukäserei
  • About 15 minutes to Appenzell
  • One hour of free time
  • About 75 minutes back to Zurich

This adds up to a nine-hour outing. The schedule gives you variety, but not much spare time. Delays or confusion at a stop could affect the rest of the day, so I would listen closely to boarding instructions and return promptly to the bus.

One particularly important piece of practical advice comes from the negative experience reported after someone missed part of the trip because they did not know how or where to get off. This is a warning to stay alert, especially during the Zurich portion and at the countryside stops. Do not assume every stop is a hop-on, hop-off arrangement. Ask the driver if anything is unclear.

Is $123 a fair price?

Zurich Open-top Tour and Chocolate and Cheese Countryside - Is $123 a fair price?

At $123 per person, the value depends on what you want to combine. The price includes the air-conditioned bus, the Zurich open-top sightseeing portion, entry to the Chocolarium, entry to the Appenzeller Schaukäserei, and free time in Appenzell. It does not include lunch, shopping, or a separate guide.

For a visitor who wants a simple full-day outing, the price is reasonable because it bundles transport between Zurich and eastern Switzerland with three different experiences. Booking each part independently could take more planning, especially if you are unfamiliar with local connections.

The value is weaker if you want long museum visits, a detailed city commentary, a full cheese-production tour, or extended time in Appenzell. Much of the day is spent on the bus, and the stops are fairly short. You are paying for convenience and variety rather than depth.

I would also factor in the included food attractions. Chocolate tasting and cheese tasting give the tour more substance than a standard coach ride through the countryside. Still, lunch is not included, so plan to buy food during your free time or at an available stop. The supplied information does not specify a dedicated lunch break, so do not count on a long restaurant meal.

Who will enjoy this tour most?

Zurich Open-top Tour and Chocolate and Cheese Countryside - Who will enjoy this tour most?

I would recommend this outing to you if you are staying in Zurich and want one organized day beyond the city. It suits first-time visitors who prefer a broad introduction to Swiss sights, food, and village life rather than a specialist tour focused on one subject.

Families and couples may like the mix of chocolate, cheese, photos, and free time. The food stops make the day more engaging than a sightseeing route built only around monuments. People who enjoy regional products will get the most from the Chocolarium and Appenzeller visit.

It is also useful if you do not want to manage several train changes. The bus handles the long connections, and the activity ends back at the original meeting point in Zurich.

I would be more cautious if you use a wheelchair. The experience is listed as not suitable for wheelchair users. I would also think twice if you need a heavily guided experience with constant explanation. The English-speaking driver may provide useful commentary, but no separate guide is included, and the quality of the spoken information may vary.

The tour is also a poor match for anyone who dislikes long coach rides. The 80-minute trip to the Chocolarium and 75-minute return to Zurich take up a large part of the day.

Booking and meeting advice

Zurich Open-top Tour and Chocolate and Cheese Countryside - Booking and meeting advice

You can cancel up to 24 hours before departure for a full refund, and the reserve-now, pay-later option keeps your plans flexible. Check the available starting time carefully because the tour lasts nine hours.

At Zurich Central Bus Station Sihlquai, look for the Swisstours bus or office and go directly to the driver. Confirm the bus, the day’s stops, and how the return meeting points work before leaving the station.

The activity is conducted in English. Since there is no separate guide, keep your phone or watch available for timing, listen for announcements, and do not wander far from the agreed meeting point. These small habits can prevent the kind of confusion that spoiled one person’s day.

Should you book the Zurich and Appenzell day trip?

Book it if you want maximum variety with minimum planning. You will see Zurich from an open-top bus, sample Swiss chocolate, try Appenzeller cheese, and walk through a traditional village in one long day.

Skip it if you want detailed museum time, a serious cheese-making demonstration, or a slow visit to Appenzell. The tour is best understood as a sampler: broad Zurich views, two food-focused stops, and one hour in the countryside.

For most visitors, the strongest reason to choose it is convenience. Just go in prepared for a long bus day, modest guiding, and strict timing. Keep Sunday shop closures in mind, and confirm every boarding instruction before you leave the bus.

FAQ

Where does the tour start?

It starts at Zurich Central Bus Station Sihlquai. Look for the Swisstours bus or office and go directly to the driver.

Where does the tour end?

The tour ends back at Zurich Central Bus Station Sihlquai, the same meeting point used at the start.

How long does the activity last?

The activity lasts nine hours. Check availability for the exact starting time.

Is the tour conducted in English?

Yes. The listed language is English, and the driver speaks English.

Is a separate tour guide included?

No. A separate guide is not included. The activity includes a driver guide, so listen carefully for information and meeting instructions.

What is included in the price?

The price includes an air-conditioned bus, the Zurich open-top sightseeing bus, admission to Maestrani’s Chocolarium, admission to the Appenzeller Schaukäserei, and free time in Appenzell.

Is lunch included?

No. Lunch is not included.

Are Appenzell’s shops open on Sunday?

No. The shops in Appenzell are closed on Sunday, although you can still walk around and take photographs.

Is the tour suitable for wheelchair users?

No. The activity is listed as not suitable for wheelchair users.

Can I cancel the booking?

Yes. You can cancel up to 24 hours in advance for a full refund. You can also reserve now and pay later.

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